Graduated in Accounting, with a Postgraduate degree in Tax Planning and an MBA in Human Development for Managers, he has 14 years of experience in BPO, including 7 years as a Manager and 3 years as a Director, in the areas of accounting and federal direct taxes (PIS/COFINS and IRPJ/CSLL). Rafael has extensive experience with the entire BPO routine, including accounting closing schedules and preparation/review of tax calculations and ancillary obligations.